Frequently asked questions
What are preserved roses?
Preserved roses are 100% premium fresh cut roses which are processed to absorb a biodegradable preservation formula, allowing our arrangements to last up to three years while maintaining their beauty and freshness. Roses which do not undergo this process usually have a lifespan between 4 to 12 days.
How can I make the most of my roses?
- Avoid exposure to excessive humidity, above 80%.
Can I place a custom order?
Yes. Although we have pre-curated the colour options, you can customise the colour of the roses in your bloom box by selecting and mixing any colours you like. Please email customer support at firstname.lastname@example.org and we will do our best to accomodate your order.
Can I pick my order up rather than having it delivered?
Should you wish to place an urgent order and require immediate pick up, this is avaiable from our Hurstville, Sydney location. Please select the 'Pick up' option at checkout and we will send you the pickup location.
Can I pre-order a colour if it is out of stock?
Yes. All rose colours which are out of stock can be pre-ordered. Simply send us a message and we will advise when we expect to receive the item back in stock.
What are the dimensions of the mini bloom box?
Our mini bloom box measures approximately 15cm x 15cm x 15cm.